________ refers to a commitment to constantly make things better one step at a time.
A. Production focus
B. Continuous improvement
C. Sales orientation
D. Just-in-time
E. Ladder approach
Answer: B
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Susan selects and runs her focus groups carefully. She wants to make sure that each focus group member provides meaningful information for her research purpose
As she is examining potential focus group candidates, she notices that three men and two women seem to provide "yes" answers regardless of what she asks them. They seem to want to be on the focus group very badly and appear eager to be "good subjects." If Susan follows prudent testing methodology, she should reject these test subjects in order to avoid the possibility of which of the following? A) Stimulus generalization B) Order bias C) Response D) Spontaneous recovery
Compound interest is
A) calculated by multiplying the principal times the rate times the period of time. B) interest on the original principal plus any past unpaid accrued interest to date. C) interest on the original principal paid or received. D) interest on any past unpaid interest accrued to date.
When an person holds a leadership role for a group of presenters, that person's responsibilities may include all of the following except
A) speaking first. B) speaking last. C) evaluating each group member's performance. D) ensuring that all group members' talents are used.
Customers __________.
a. Enjoy waiting b. Dislike waiting c. Find value in waiting d. Gain satisfaction from waiting