A ________ is the subjective mechanism through which people evaluate and make sense out of situations, leading them to pursue or avoid subsequent actions.
Fill in the blank(s) with the appropriate word(s).
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Among the recommendations of Mary Parker Follett was that
A. motion studies should be made of every job. B. managers should design and control the work process. C. integration should occur in organizations when conflicts arise. D. a competitive environment is most conducive to productivity. E. everyone should understand their roles: managers as order-givers, and employees as order-takers.
Productivity losses caused by reduced employee morale are an example of a(n) ____ cost
a. direct cost b. indirect cost c. intangible cost d. nonrecurring cost
An audit basically consists of having the auditor form an opinion regarding management's financial statement assertions. The auditor therefore develops general and specific procedures to apply to the accounts and transactions. In a particular case, s/he might do this by:
A. Tracing sales invoices to shipping documents to tests the completeness of reported sales. B. Tracing sales invoices to shipping documents to test the occurrence of reported sales. C. Tracing sales invoices to shipping documents to test the completeness of recorded accounts receivable. D. Tracing shipping documents to sales invoices to test the occurrence of reported sales.
Productivity is the result of two components over which managers have control. The two components are ______.
A. sustainability and turnover B. absenteeism and turnover C. productivity and revenue D. effectiveness and efficiency