What are the four barriers to effective listening and what are the causes of these barriers? What can a
speaker do to limit the effects of poor listening?
What will be an ideal response?
Listener distractions, caused by the capacity to think faster than we can listen. Situational
distractions, caused by outside interference or noise. Limited attention span, caused by exposure to short,
simple messages. Jumping to conclusions, caused by assumptions and assimilation. According to the
book, "a well-prepared, well delivered speech is the best defense against listener distractions."
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The principle of _____ describes the cues speakers and listeners use to exchange their roles in conversation
Fill in the blank with the appropriate word.
In competing, what level of concern does one have for himself/herself and others? Provide an example when a competing conflict style is appropriate
What will be an ideal response?
The four sources of efficacy information that can be manipulated in interventions are:
a. performance accomplishments, vicarious experiences, verbal persuasion, physiological/psychological states b. vicarious experiences, verbal persuasion, media, self-efficacy c. self-efficacy, performance accomplishments, physiological/psychological states, changing behaviour d. none of the above
When using a visual aid, you should
A. keep the aid visible throughout the speech. B. use a wide variety of bright colors. C. use fancy decorative fonts instead of boring basic fonts. D. choose objects that are legal and nonthreatening.