Discuss the role of "I" messages and "you" messages in a group situation

What will be an ideal response


Metadiscussion phrases like these come in handy when trying to get a group back on track. Instead of just blurting out "you're off track" you want to use a tactful approach. By using "I" messages you state your perspective from your own point of view without blaming another person for the situation. "You" messages typically put people on the defensive and have negative connotations. The ability to carry on a metadiscussion is an exceptionally powerful skill that is enhanced by the use of "I" messages.

Communication & Mass Media

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Improved communication and understanding between countries and ethnic groups may be a proactive way to avoid escalation into war. This process is called ________

a. resolution tactics b. harmonious bonds c. peacebuilding d. trust exercises

Communication & Mass Media

To provide intellectual leadership in the practice of international public relations by making available to our members the services and information that will help them to meet their professional responsibilities and to succeed in their careers

This is the mission statement of which public relations organization? a) International Public Relations Association b) Public Relations Student Society of America c) International Association of Business Communicators d) Public Relations Society of America

Communication & Mass Media

Informative speaking includes all of the following goals EXCEPT to

a. educate. b. convince. c. impart knowledge. d. demonstrate.

Communication & Mass Media

MLA and APA styles are not used in the context of a speech class.

Answer the following statement true (T) or false (F)

Communication & Mass Media