Family ________ often contain information the family considers private and not appropriate for sharing with outsiders.
A. stories
B. rituals
C. secrets
D. roles
Answer: C
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Any communication behaviors that lead to excluding or denying people access to products, rights and services based on race, gender, sexual orientation, or disability are a type of __________.
A. anxiety B. accommodation C. discrimination D. ethnocentrism
Which style of managing conflict is associated with a lose-lose mindset?
a. Cooperative b. Nonconfrontational c. Relational d. Confrontational
Presentations full of hesitations, intensifiers, disqualifiers, and self-criticisms are demonstrating that the speaker is relying on _____ speech
Fill in the blank(s) with the appropriate word(s).
A verbal citation contains everything that is included in a written footnote except that it is stated in the speech instead of written.
Answer the following statement true (T) or false (F)