The CNO (chief nurse officer) has received numerous complaints by staff regarding their manager. The staff describe behaviors such as not granting requested days off, favoring other staff members, and allowing lateral violence in the department
Which statement by the CNO toward the manager would describe a lack of civility? 1. ?Your behavior is rude and disrespectful toward your staff.?
2. ?This behavior is unprofessional.?
3. ?This behavior is unacceptable.?
4. ?This behavior warrants a written warning.?
1
Explanation: 1. Lack of civility is rude, disrespectful, and impolite behavior. The behavior is unprofessional,
unacceptable, and probably would warrant a written warning but does not describe a lack of
civility.
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