One factor that differentiates the operations of a service firm from manufacturing is its
A. operating space.
B. ability to maintain high quality standards.
C. inability to produce services and hold them in inventory.
D. working hours.
Answer: C
You might also like to view...
The McDonald's story in this chapter is presented to:
A) make students hungry. B) illustrate the importance of having consistent systems. C) stress the importance of low prices. D) emphasize potential value turnoff problems.
According to Fiedler’s Contingency Theory,
a. leaders can be trained to use a wide variety of leadership styles, and leaders should alter their style according to the situation b. leaders can be high on both relations leadership and task leadership c. leaders are classified as high on either task leadership or relations leadership, not both d. leaders always need to use their position power
Which of the following keywords must be included with the GRANT command to allow the user to grant system privileges to other users?
a. WITH GRANT OPTION b. WITH ADMIN OPTION c. WITH SYSADMIN OPTION d. WITH DBA OPTION
Dublin International Corporation's marginal tax rate is 40%. It can issue three-year bonds with a coupon rate of 8.5% and par value of $1,000. The bonds can be sold now at a price of $938.90 each
Determine the appropriate after-tax cost of debt for Dublin International to use in a capital budgeting analysis. A) 11.0% B) 5.2% C) 6.6% D) 7.2%