After spending 15 minutes talking with a client, the client walks away feeling defensive and discouraged. This is evidence that the communication was:

A) In an improper environment
B) Blocked by external noise
C) Inaccurate
D) Nontherapeutic


Ans: D
Feedback:
Nontherapeutic communication develops when nurses respond in ways that cause clients to feel defensive, misunderstood, controlled, minimized, alienated, or discouraged from expressing thoughts and feelings.

Nursing

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