Using too many quotes creates choppy writing that gives the impression that all you did was piece together the work of others
Indicate whether the statement is true or false.
Answer: TRUE
Explanation: Be careful with direct quotes: Using too many creates a choppy patchwork of varying styles and gives the impression that all you've done is piece together the work of other people. When quoting sources, set off shorter passages with quotation marks and set off longer passages (generally, five lines or more) as separate, indented paragraphs.
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______ specifies how an organization offers unique customer value.
a. Core competency b. Competitive advantage c. Critical success factor d. Resource opportunity
Answer the following statements true (T) or false (F)
1. Claim letters should detail both the problem and the actions required for satisfaction. 2. Positive responses to claims never need explanation. 3. An indirect approach in responses to inquiries should have reasons for denying the request followed by the refusal. 4. Most claim refusal letters should close with an apology.
Yeats Corporation's sales in Year 1 were $396,000 and in Year 2 were $380,000. Using Year 1 as the base year, the percent change for Year 2 compared to the base year is:
A. 96% B. 100% C. 4.2% D. ?104% E. ?4.0
Which of the following kinds of lease agreements exists between Chris and Dave?
A) an accommodation B) a gross lease C) an assignment D) an easement