What does Mats Alvesson mean by human capital advantage and human process advantage? In your answer explain why these two forms of capital are important for business success.
What will be an ideal response?
This can be a relatively difficult question. A competent answer will define the two concepts, and should show a sound understanding of HCA and HPA. Better answers will provide a number of examples beyond the textbook and also discuss the advantage of both HCA and HPA. Much better students will raise the concern that sometimes it is difficult to see where HCA ends and HPA begins and vice versa. That is, can the two concepts truly be differentiated beyond an artificial level?
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