Lorenzo is being interviewed for a customer service position at a retail store. The interviewer asks him to provide a specific example of his customer service skills. The interviewer is asking Lorenzo to __________.
A. provide details of his educational and work background
B. list all the customer service traits that he possesses
C. tell a brief descriptive story that demonstrates a time he provided excellent customer service
D. pretend he is serving a customer and act out how he will assist him or her
Answer: C
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