A balanced scorecard is a control system combining four sets of performance measures: financial, customer satisfaction, business processes (quality and efficiency), and
A) technology.
B) bureaucracy and hierarchy.
C) productivity.
D) efficiency.
E) learning and growth.
E) learning and growth.
A growing number of companies have combined targets for managers into a balanced scorecard—a combination of four sets of performance measures: financial, customer satisfaction, business processes (quality and efficiency), and learning and growth. The goal is generally to broaden management's horizon beyond short-term financial results so that the company's long-term success is more likely.
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The following amounts are from Silverton Co's 2014 income statement: Sales ................................................. $340,000 Sales returns and allowances .......................... 5,000 Cost of goods sold .................................... 132,000 Utilities expense ..................................... 66,000 Interest revenue ...................................... 1,000 Income tax on
operations .............................. 28,000 Extraordinary loss due to earthquake, net of tax ...... 5,000 Interest expense ...................................... 4,000 Salaries expense ...................................... 46,000 Loss on sale of investments ........................... 3,000 What amount would Silverton show for income from continuing operations on a multiple-step format income statement? a. $52,000 b. $68,000 c. $57,000 d. $96,000
Which of the following is unlikely to amount to unlawful harassment in the workplace?
A) Displaying an offensive screen saver. B) Asking questions about someone's sex life. C) Telling a joke about a particular racial group. D) Sending a sexually suggestive email. E) None of the above.
If your primary investment concern was liquidity, you should probably invest in:
a. real estate b. T-bills c. growth stocks d. corporate bonds e. municipal bonds
Which of these is not an advantage of a Gantt chart?
A) communicating with users B) simplicity C) planning activities D) showing precedence