Which of the following represents the expected norms of behavior in a particular situation?

A) Ethics
B) Professionalism
C) Being a team player
D) Etiquette
E) Communication


Answer: D
Explanation: D) Etiquette is an important element of an audience-centered communication and is different than ethics in that ethics represent moral values, and etiquette is an expected behavior, such as using email communications that are well written, spell checked, etc.
Learning Obj.: LO 1.2: Explain what it means to communicate as a professional in a business context.

Business

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