A nurse and client have been working together for many months, and all goals for their relationship have been met. The nurse notes that the client has cancelled two appointments in a row
In assessing this situation, which statement by the nurse would gather the most important information?
a. "I see you keep cancelling appointments. Is this time inconvenient?"
b. "I'd like to know what you think will happen when you stop seeing me."
c. "Why do you feel uncomfortable talking to me after all this time?"
d. "Would you please explain to me why you keep cancelling appointments?"
B
The termination phase of a working relationship might cause stress, and clients might exhibit behaviors such as anger or even cancelling appointments. The nurse's role is to help the client understand the meaning behind these actions.
Asking about one rather superficial issue (appointment times) does not show the client that the nurse is really interested in the client. By guessing at the reason for the client's action (assuming the appointment times are inconvenient), the nurse is limiting the chance for a meaningful interaction.
"Why" questions are generally not a good idea; they tend to put people on the defensive.
Asking for an explanation for cancelled appointments sounds patronizing and authoritarian.
You might also like to view...
The distance at which one person is comfortable interacting with another is influenced by age, cultural values, and:
a. location of interaction c. topic of conversation b. time of day d. gender of those interacting
A new graduate nurse is being oriented to the emergency department. Part of that orientation is classes on treating patients who are victims of bioterrorism
The new nurses learn that if a patient is suspected of being exposed to the smallpox virus he or she is contagious when? A) Immediately after exposure B) Only when pustules form C) After a rash appears D) With a body temperature of 38°C
The __________ refers to the healing or improvement that takes place simply because the individual believes a treatment method will be effective
Fill in the blank(s) with correct word
Which information will the nurse include when teaching the patient with a urinary tract infection (UTI) about the use of phenazopyridine (Pyridium)?
a. Pyridium may cause photosensitivity b. Pyridium may change the urine color. c. Take the Pyridium for at least 7 days. d. Take Pyridium before sexual intercourse.