Capacity utilization is defined by which of the following ratios?
a. Effective capacity/actual output
b. Effective capacity/design capacity
c. Actual output/effective capacity
d. Design capacity/effective capacity
c. Actual output/effective capacity
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With the balanced scorecard approach, the entire focus is on measuring and managing specific financial goals based on the organization's strategy
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In the context of the pre- and postproduction services perspective of a value chain, which of the following statements is true of postproduction services?
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