An organizational acceleration process was suggested by Kotter

which has four steps including developing a sense of urgency, forming guiding coalitions, developing vision and strategy, and matching the change to the existing organizational culture.

Indicate whether this statement is true or false.


Answer: F

Communication & Mass Media

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Everything you include in your presentation should support your central idea

Indicate whether the statement is true or false

Communication & Mass Media

Good news is best presented in the ______of a message

A) beginning B) middle C) end D) It doesn't make any difference. Good news is good news. E) This is a trick question: There is no best way to deliver good news.

Communication & Mass Media

“Could you give me an example of a recent joking encounter you had with one of your friends?” This question is an example of a:

a. Structural Question b. Descriptive Question c. Contrast Question d. None of the above

Communication & Mass Media

Conflict for couples in nonintimate-aggressive relationships is usually not satisfying because more energy is drained than is gained.

Answer the following statement true (T) or false (F)

Communication & Mass Media