All of the following are part of Ethicist Rushworth Kidder’s nine steps EXCEPT:

A. discuss the problem with others
B. gather the relevant facts
C. test for right versus wrong issues
D. test for right versus right values


A. discuss the problem with others

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When writing a letter to a customer denying credit, you should have four goals. Which of the following is not one of these goals?

A) Promising the customer that credit will be granted in the future B) Retaining the customer on a cash basis C) Avoiding language that causes hard feelings D) Avoiding disclosures that could cause a lawsuit

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Provide a definition of each of the following types of bonds

Bond Type Definition Term Serial Secured Debenture What will be an ideal response

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Refer to the scenario above. Which of these activities has slack?

A) G B) E C) F D) D

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A ________ refers to an organized program of study designed to meet a complex learning objective.

A. course B. curriculum C. lesson plan D. training map

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