Organizational citizenship behaviors (OCBs) are required behaviors of organization members that contribute to organizational efficiency and effectiveness.
Answer the following statement true (T) or false (F)
False
Organizational citizenship behaviors (OCBs) are behaviors that are not required of organization members but that contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage.
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When you're writing routine replies and positive messages, use the direct approach because
A) it will help skeptical readers understand your argument. B) your readers will be indifferent to the content of your message. C) recipients will generally be interested in what you have to say. D) inquisitive readers will enjoy exploring the rhetorical context of your message. E) presenting your reasoning before your bottom line will grab each reader's attention.
When writing for cross-cultural audiences, which of the following will be most effective in aiding the audiences' understanding of the message?
A) Use short, simple words B) Use jargon and slang C) Use descriptive and complex phrases D) Limit the use of visual aids E) Use long, detail sentences
How would the declaration of a 20 percent stock dividend by Astros Corporation affect each of the following on Astros' balance sheet? Retained Total Stock- Earnings holders' Equity
a. Decrease Decrease b. Decrease No effect c. No effect Decrease d. No effect No effect
Employee commitment across cultures indicates that greater collectivism is associated with ______.
a. higher employee satisfaction b. lower organizational commitment *c. higher organizational commitment d. higher group awards