Which of the following is most important for direct marketing to be effective?
A) an online presence
B) a good customer database
C) a well-trained sales force
D) telephone marketing
E) catalogs
B
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In an airline flight crew, an understanding of the different roles of crew members refers to its:
a. Transactive memory b. Mental model c. Group process d. Cohesion
Given the current criticisms against detailed, legalistic employment contracts between union members and their employers, how did these contracts develop and why have they persisted for so many years? Begin your response by describing the features of a typical union contract.
What will be an ideal response?
To which of the following situations does the principle of stare decisis apply?
A) Government-made law B) A ruling by a school discipline committee. C) Judge-made law. D) A) and B E) A), B), and C)
Work groups are similar to work teams -> the terms are almost interchangeable.
a. True b. False