What does Emelia want from her supervisor? What does she need?

Emelia coordinated a Meals on Wheels Program for the elderly, and supervised 10 volunteers who delivered the meals. One day, when Emelia filled in for a volunteer and delivered a meal to the Snyders, she found Mr. Snyder very agitated and worried because Mrs. Snyder was missing. Apparently she had wandered off before. Because it was cold outside and they lived two blocks from a busy street, Emelia was alarmed and struggled with how to respond to this unexpected situation. As she tried to prioritize her responsibilities, she began to wonder if her volunteers were communicating with her and if they were well-trained for their responsibilities.



Emelia wants her supervisor to tell her what to do and to take over the crisis situation as soon as possible. However, Emelia needs to develop a plan of action on her own. She needs to check with her supervisor as soon as possible, but she should go ahead to take responsibility for this situation. She needs emergency assistance and should contact appropriate people who can provide it, such as the police, neighbors, and other emergency personnel.

Social Work & Human Services

You might also like to view...

In the example vignette in box 5.2 clients are empowered via:

a) Learning about the legislative process, and testifying before a committee b) Holding local educational forums on issues about which they were passionate. c) Learning how to lobby d) Petitioning to change legislation.

Social Work & Human Services

Answer the following statement(s) true (T) or false (F)

Critical theory, broadly defined, can be used to analyze power inequalities related to racism, sexism, colonialism, and disability.

Social Work & Human Services

Watching a client or a family interaction from behind a one-way mirror, unknown to the client or the family, is an example of:

a. Self-anchored scale b. Simple observation c. Obtrusive measure d. Reactive measure *by definition, simple observation is not reactive e. None of the above

Social Work & Human Services

The authors of our text state that a modest closing ceremony may facilitate the ending process, especially when the objectives of the service plan have been accomplished.

a. True b. False

Social Work & Human Services