When people are resistant to a change because of adjustment problems, the most effective way to manage the resistance is through

A. explicit and implicit coercion.
B. manipulation and cooptation.
C. training and other resources.
D. negotiation and rewards.
E. centralization and micromanagement.


Answer: C

Business

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Which one of the following would NOT result in incremental cash flows and thus should NOT be included in the capital budgeting analysis for a new product?

A. Revenues from an existing product would be lost as a result of customers switching to the new product. B. Shipping and installation costs associated with a machine that would be used to produce the new product. C. The cost of a study relating to the market for the new product that was completed last year. The results of this research were positive, and they led to the tentative decision to go ahead with the new product. The cost of the research was incurred and expensed for tax purposes last year. D. It is learned that land the company owns and would use for the new project, if it is accepted, could be sold to another firm. E. Using some of the firm's high-quality factory floor space that is currently unused to produce the proposed new product. This space could be used for other products if it is not used for the project under consideration.

Business

Luckman Corporation bases its budgets on the activity measure customers served. During July, the company plans to serve 32,000 customers. The company has provided the following data concerning the formulas it uses in its budgeting: Fixed elementper monthVariable element per customerRevenue - $3.70 Wages and salaries$29,300 $1.10 Supplies$0 $0.70 Insurance$8,400 $0.00 Miscellaneous expense$4,600 $0.30 ?Required:?Prepare the company's planning budget for July.

What will be an ideal response?

Business

________ have/has the right to expect a good return or reward by investing their human capital to improve a company's performance.

A. Managers B. Suppliers C. Customers D. The Community E. Distributors

Business

An undisclosed principle is:

a. known to the agent b. unknown to the agent c. known to third parties to contracts entered into with the agent d. known to partners e. none of the other choices

Business