A health care system's ability to rapidly expand beyond normal capacity to meet an increased demand for qualified personnel, beds, and medical care services in the event of a large-scale emergency or disaster is known as:
a. acuity.
b. surge capacity.
c. mass casualty.
d. natural disaster.
B
Surge capacity refers to a health care system's ability to rapidly expand or flex up beyond normal capacity to meet an increased demand for qualified personnel, beds, and medical care services in the event of a large-scale emergency or disaster (Agency for Healthcare Research and Quality [AHRQ], 2005b; TJC, 2008). In addition to the overall all-hazards preparedness plans, the hos-pital will need to define procedures regarding what will be done in any biological, chemical, nuclear/radiological, or conventional disaster, and the surge capacity needs related to any of the events.
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