When a survey instrument measures intended information accurately, is it about the instrument’s validity or reliability?
a. validity
b. reliability
a. validity
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Best Buy is a category specialist for the electronics industry. This means the stores
A. have excellent after-sales customer service. B. avoid a self-service approach. C. offer a narrow but deep assortment of merchandise. D. sell only their own private-label brands. E. offer their customers narrow breadth and depth of merchandise.
A positive effect of organizational culture is to ______ organization members into a way of doing things that is consistent with the goals of the organization and develop a sense of commitment to the organization and its goals.
A. formalize B. socialize C. normalize D. identify
The term ego is a part of Sigmund Freud's model of the human psyche and refers to a person's self-esteem. _________________________
Answer the following statement true (T) or false (F)
What effect did the Industrial Revolution and the golden age of invention have on the development of American business?
What will be an ideal response?