According to Angela Garcia, how does mediation allow participants to resolve arguments while still retaining face? Select all, but only those that apply.
a. Accusations and denials are isolated to minimize escalation.
b. Denials to accusations are indirect, or made through mediator inquires.
c. Delays between accusations and responses minimize the overall number of disputes to resolve.
d. Accusation and denials are mitigated in being made implicit.
a. Accusations and denials are isolated to minimize escalation.
b. Denials to accusations are indirect, or made through mediator inquires.
c. Delays between accusations and responses minimize the overall number of disputes to resolve.
d. Accusation and denials are mitigated in being made implicit.
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