When service recovery is necessary, customers are:

A) happy.
B) loyal.
C) satisfied.
D) unhappy.


D

Business

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The allowance for bad debts account is contra to which of the following accounts?

a. Revenue b. Cash c. Accounts Receivable d. Bad Debt Expense

Business

Under accrual accounting, revenue is recognized when it is earned; therefore, accrued interest must be recorded at the end of the period

a. True b. False Indicate whether the statement is true or false

Business

Photorespiration occurs mainly in

A. C3 plants. B. CAM plants. C. C4 plants. D. All of the answer choices.

Business

John Harley was on his way home when an assailant stopped his car and threatened to physically harm him. John can sue the assailant to recover damages for ________.

A. assault B. battery C. libel D. disparagement

Business