The family of a victim of a gunshot wound is asking emergency department personnel if they could find out the status of their family member. Which action by the nurse is appropriate?
A) Suggest they go to the cafeteria to get something to eat or drink.
B) Suggest they return home, and the hospital will phone them with any information.
C) Contact social services or the hospital chaplain to provide support while they wait.
D) Escort the family to see the client.
Answer: C
The family is not receiving any information regarding the status of the client. The nurse should ask social services or the hospital chaplain to provide support while the family waits. The family should not be encouraged to go to the cafeteria or home. The client's status may not be stable, and therefore the family should not be escorted to see the client.
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