Describe how you would use the plan-do-check-act model to plan, conduct and improve project meetings
Key concepts to be covered in the response could include, but are not limited to:
The plan-do-check-act model is a process improvement model that can be applied to project meetings in the following way:
Plan: Meetings should be planned and the agenda distributed well in advance so that everyone can be prepared. A project meeting agenda template could include: meeting logistics, purpose, list of topics, person responsible, and time estimates.
Do & Check: The meeting is conducted and minutes are recorded. The information captured includes: decisions made, new issues surfaced, action items agreed to, and an evaluation of the meeting. An easy way to capture these evaluations is with a Plus-Delta template.
Act: After the meeting every team member should complete the action items they committed to, and the project manager should follow up to resolve any problems that are preventing team members from completing their work.
When all of the steps in the PDCA cycle are applied to project meetings, they are more productive and the project benefits.
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