________ refers to the rhetorical use of emotions to affect audience decision making
a. ethos
b. persona
c. pathos
d. logos
Answer: c
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Recognizing what you select from your environment and what it represents is a part of the organization function of the perception process
Indicate whether the statement is true or false.
“Proprietary” measurement instruments are instruments that
a. may be used without permission b. have been copyrighted c. are not useful for research d. are not owned by others
Robert Norton's research on communication styles found that most people consider this style to be the most effective in terms of developing relationships
a. dramatic, contentious, and attentive b. friendly, open, attentive, and dominant c. precise, open, and dramatic d. open, dramatic, attentive, and friendly
Experienced discussion groups have a high tolerance for __________
A. irrationality B. deviant group behavior C. verbal argument D. dispassionate objectivity E. none of the above