Relative advantage of an innovation refers to the degree to which ________
A) it matches the values and experiences of the individuals
B) it is difficult to understand or use
C) it can be tried on a limited basis
D) it appears superior to existing products
E) the benefits of use are observable or describable to others
D
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Customers who view a service as fairly homogeneous care less about the provider than
about the price. Indicate whether the statement is true or false
Why are inventory carrying costs higher for retailers who source internationally?
A. Labels of origin are typically put on products and need to be removed upon arrival. B. There is no way to predict the extra tariffs that will be levied by importing countries. C. Foreign distribution centers charge higher storage fees. D. Lead times are longer, and there is a need to maintain higher levels of safety stocks. E. Changes in fixed costs result in additional inventory.
To include responses to backchannel comments, what can be incorporated into the presentation?
A) Twitter hashtags B) Question and answer sessions C) Twitter breaks D) Breakout sessions E) Discussion sessions
Which of the following is an advantage of decentralization?
A) Managers' motivation and retention can be increased by empowering segment managers to make decisions. B) Certain costs of activities may be duplicated. C) Customer response time is generally decreased. D) Top management can concentrate on decisions that relate to day-to-day operations of segments.