A nursing student is providing a brief report to a colleague before going on lunch break. According to Dr. Albert Mehrabian, which component of this communication is most significant in determining how well the necessary information is exchanged?
A) ìMr. Smith, Bed 4, admitted with Clostridium difficile colitis, is in contact precautions and is currently in bed, eating lunch. He is stable, and he needs assist ? 1 to a bedside commode. He has had frequent bouts of diarrhea, and just started medications to combat this.î
B) The nursing student used perfect grammar during the report.
C) The nursing student has a high-pitched sarcastic voice as she gives report.
D) Nursing student holds nose when describing diarrhea and gags.
Ans: D
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Dr. Albert Mehrabian estimates that 7% of communication is verbal, 38% is vocal, and 55% is nonverbal. Nonverbal communication includes expressions and body language, while verbal communication includes the words and grammar. The sound and tone of the student's voice is vocal communication.
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