National responsiveness relates to the need to adapt tools and techniques for managing the local workforce.
Answer the following statement true (T) or false (F)
True
National responsiveness is the need to understand the different consumer tastes in segmented regional markets and respond to different national standards and regulations imposed by autonomous governments and agencies. It also relates to the need to adapt tools and techniques for managing the local workforce.
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If an apology is not immediately accepted by your co-workers, you should ____.
A. retract it B. be patient C. insist they accept it D. be offended
A business that holds itself out as being a corporation may not be able to deny corporate status, even if it makes no attempt to incorporate
Indicate whether the statement is true or false
Stephen Ambrose, a popular historian with many books to his credit, admitted that some segments of one of his recent books had language taken from the books of other historians that was not in quotes. Mr. Ambrose did footnote the work of authors he relied upon in doing his book
a. The work of an author is protected by copyright laws. b. The use of quotes without attribution is not a violation of the law. c. The use of the material is fair use and need not be footnoted. d. Both b and c e. None of the above
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A. Learn from lost customers B. Make the service fail safe C. Critical incident D. Welcome and encourage complaints E. Customer empowerment