Describe each of the four information processing barriers and give an example of each one
What will be an ideal response?
Processing rate deals with the fact that we can process information much faster than
people can speak. This causes a problem because we have a lot of mental free time to
explore our own thoughts rather than concentrating on the message of the speaker. An
example of this would be when you listen to a lecture, your mind may wander and you
begin to think about your plans for the day rather than the material in the lecture.
Information overload deals with the fact that our society is becoming more
technologically advanced and the amount of information that we have to deal with is
overwhelming. Too much information can dull our attention. At this point,
information triage can help us determine what is important. Receiver apprehension
deals with being fearful of misunderstanding a message from others. People suffer
psychologically because they are fearful of incoming messages. For example, Sally has
never taken an upper level math class before, therefore, she experiences a lot of anxiety
in her Calculus class. As a result, she is unable to concentrate and listen to the
professor?s lecture. There are many different messages competing for your attention.
For example, you could be trying to talk to a friend on your home phone, surf the
Internet for a current news report, and answer your cell phone all at the same time, thus
causing you to shift your attention.
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According to functional theory, which of the following task requirements does not need to be met for a group to successfully complete its goal?
A) Members fully understand the problem or issue being discussed. B) They know the minimum criteria for a successful solution. C) They identify all possible solutions from which to choose. D) They evaluate the advantages and disadvantages of all the reasonable solutions against the agreed-upon criteria for selecting the best. E) They select the best solution.
The most recent board meeting of the International Listening Association took place through Skype®, a free program downloaded onto a computer that permits those in the contact list to have a voice-to-voice conversation over the computer
This type of meeting was a(n) _____ meeting. A. part-of-the-whole B. town hall C. brainstorming D. mediated
According to the Institute for Public Relations, achieving organizational clarity requires which of the following?
a. understanding employee interests and perceptions b. communicating from top to bottom in an organization c. developing a wide, flat organizational hierarchy d. conducting employee surveys on a regular basis
According to your textbook, using inclusive language in a speech is a matter of personal courtesy.
Answer the following statement true (T) or false (F)