Which is the "you" language that provokes defensiveness amongst group members?
a) Evaluatio
b) Description
c) Problem orientation
d) Spontaneity
A
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Communication apprehension is the anxiety or fear that people experience when they try to speak in a variety of social situations, including in small groups.
Answer the following statement true (T) or false (F)
Quality circles are defined as a small group of departmental work-leaders who solve quality problems
A. True B. False
Which industry group has sued more than 20,000 people in an effort to stop illegal downloading of music?
a. ASCAP b. RIAA c. BMI d. BMG
Studies have found that individuals with lower self-esteem are:
a. easily persuaded because they desire to please others b. are more susceptible to persuasion because they lack confidence in their beliefs c. are less susceptible to persuasion because they are less likely to pay attention to the message d. are more difficult to persuade because they are more likely to have difficult making a decision