Answer the following statements true (T) or false (F)

1. Available hours and billable hours are the same thing.
2. Business metrics stay constant, making it easier to predict month-to-month results.
3. Many independent shops have an internal parts department.
4. Available hours is the total capacity of the shop to perform repair work during any period of time.
5. Not all technicians are present to perform repairs every minute of every day that the shop is open.


1. false
2. false
3. false
4. true
5. true

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Animals whose ancestors are of one breed are referred to as _____________________

Fill in the blank(s) with correct word

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Currently, the ____ project, a joint effort of experts from industry, academia, and government, is working to standardize UNIX.

A. POSIX B. BSD C. ANSI D. Ubuntu

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Carry the answer to two decimal places. A contractor requires the following for a job: BX cable, $32.65; conduit pipe, $12.56; toggle switches, $24.45; and octal boxes, $7.50. What is the total cost?

Fill in the blank(s) with the appropriate word(s).

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For a filter, the rate of change in gain is called the

A) low-end rate B) roll-off rate C) high-end rate D) filter rate

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