Mediators who are not good listeners ______.
A. miss the emotional level of messages
B. are susceptible to emotional contagion
C. can better focus on the real issues
D. create more supportive climates
A. miss the emotional level of messages
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Abel Gance's "polyvision" anticipates Cinerama
Indicate whether this statement is true or false.
What is the "conversational tango"?
a. It occurs when both parties in the conversation mutually move toward one another. b. It occurs when one party moves toward the other and the other party moves away. c. It occurs when people from different cultures feel comfortable invading one another's personal space. d. It occurs when both the parties in the conversation mutually move away from one another.
Replacement discontinuance and disenchantment rejection occur in which stage of the innovation process?
A. persuasion B. decision C. implementation D. confirmation
A statement of fact indicates
A) the speaker will present arguments and evidence to persuade listeners that an idea, object, or person is not good. B) the speaker will use both facts and value judgments to recommend a certain policy or situation. C) the speaker will present evidence to persuade the listeners that a debatable point is or is not true. D) the speaker will offer evidence in support of a judgment.