A speaker says, "Now that we have looked at the problem, let's turn our attention to the solution." Which device is the speaker using?
A. a spotlight
B. an internal summary
C. a bridge
D. a signpost
Answer: C
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At a family gathering, Tristan’s grandfather, Ben, asks Tristan if he and Marissa, his guest at the gathering, are “going steady.” Tristan says they are “hanging out.” Which obstacle to intercultural understanding does this exchange illustrate?
a. stereotyping b. anxiety and uncertainty c. misinterpretation of nonverbal and verbal behavior d. the assumption of similarity or difference
What act, passed one month after 9/11/2001, has been widely criticized by civil rights, free speech, and publishing groups?
a. Alien and Sedition Act b. Homeland Security Act c. Terrorist Control Act d. Patriot Act
Impersonal communication differs from interpersonal communication in that it treats people
as objects rather than unique individuals. Indicate whether the statement is true or false
Relabeling involves assigning positive words or phrases to the physical reactions and feelings associated with speech anxiety
Indicate whether the statement is true or false