Overall for firms, which is more time consuming to patch?
A) Applications
B) Operating systems
C) Both are about equally time consuming to patch
D) None of the above
Answer: A
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Enterprise Rent-A-Car closely ties customer service to employee success. With a tracking system called the Enterprise Service Quality Index (ESQi), the company routinely follows up with customers by phone to determine their level of satisfaction with their most recent Enterprise service encounter. Only completely satisfied customers count toward an employee ESQi score, which is used to measure employee's potential for promotion. Enterprise is using ________ to determine whether performance meets standards.
A. Trailer calls B. Complaint solicitation C. Lost customer research D. Critical incident studies E. Customer panels
The ________ Amendment to the U.S. Constitution prohibits the government from conducting unreasonable searches of individuals
A) First B) Fourth C) Fifth D) Sixth
What law prohibits mergers that are anti-competitive?
a. Sherman Act b. Clayton Act c. Robinson-Patman Act d. Radmon Act
The Pecking Order Hypothesis suggests that profitable companies will borrow less (because they have more internal funds available) and may have higher debt-equity ratios because they have more debt capacity
Indicate whether the statement is true or false.