Which strategy for emotional responding would apply to almost every situation?
a. Remember the reversibility of communication.
b. Use active listening techniques.
c. Focus on yourself.
d. Use “you”-messages.
Answer: b
You might also like to view...
During the public-speaking process, _________ considerations should guide every step
Fill in the blank(s) with the appropriate word(s).
Anomalous data are data that
a. are not anticipated by the researcher b. are anticipated by the researcher c. cannot be analyzed quantitatively d. cannot be used for ethical reasons e. are obtained without Institutional Review Board approval
Academic research has supported the popular idea that men and women communicate so differently that they sometimes seem to come from different planets
Indicate whether this statement is true or false.
__________ listening is when you listen for insight or
Conceptual. a. Appreciative b. Informative c. Empathic d. Critical