Moral standards based on positive law may allow businesses to conduct themselves unfairly so long as their actions are not illegal
Indicate whether the statement is true or false
True
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When service desk analysts are working with customers, they should ____.
A. discourage and report inappropriate and wasteful use of computing resources such as use of harassing e-mails and printing large unnecessary reports B. use technical jargon to ensure there is no confusion in what they are saying and to enable customers to learn more about the technology they use C. defer to the security group for communication of security practices such as changing passwords, not sharing user IDs, etc. D. ensure that, if another service desk analyst has made a mistake, that the customers know who made the mistake and when
________ can occur when a company purposefully makes pricing decisions to undercut one or more competitors and gain sales and net market share.
A. Price discrimination B. A price war C. Price skimming D. Cost leadership E. Price elasticity of demand
When asking a reference person to provide a recommendation letter, give the recommender copies of your résumé and college transcript, as well as details about the position, its requirements, and the recommendation deadline
Indicate whether the statement is true or false
The Civil Rights Act of 1964 provides which of the following defenses?
a. A bona fide seniority or merit system. b. A professionally developed ability test. c. A bona fide occupational qualification (BFOQ). d. All of these.