The institutionalisation of conflict by establishing rules and procedures to contain disagreement and to reconcile the interests of stakeholders is associated with which perspective on the employment relationship:

a. unitarism
b. pluralism
c. Marxism
d. individualism


b. pluralism

Business

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Identify the question that is least significant in determining whether your organization is customer-oriented

A) Are you easy to do business with? B) Do you keep your promises? C) Do you use frequent advertisement? D) Do you meet the standards you set?

Business

Jane used the word BRIEF as follows to organize the body of the presentation, as follows: Brainstorm ideas, Research ideas, Interpret ideas, Energize ideas, Finalize ideas. What type of organization pattern did Jane use?

a. Chronological b. Cause and effect c. Spatial d. Topical

Business

Which of the following flexible work arrangements involves giving employees the freedom to select their working hours within certain hours?

a. flextime b. compressed work week c. swing shifts d. job sharing

Business

Social networks like Facebook and MySpace are examples of

A) non-network media. B) legacy media. C) cooperative advertising media. D) social media. E) conventional media.

Business