Northwestern Hospital has decided to implement peer review. As a clinical leader in the Emergency Department, you have overall responsibility for ensuring that this is in place by next month. The most important step in this process is to:
a. Provide an educational session for staff on peer review.
b. Revise the mission statement, objectives, and performance standards.
c. Develop objectives and performance standards with employees.
d. Implement objectives and performance standards.
ANS: A
Once a strategic plan has been developed, the next step is open communication and execution of the specific plan, which, in this instance, is peer review.
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