In order to manage your emotions in a conflict situation, it would be helpful to do which of the following?
a. Immediately confront the other person so the anger doesn't fester.
b. Don't prepare what you will say so your message will be genuine.
c. Use self-talk to calm your emotions.
d. Stand over the other person to communicate that you're in control.
c
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If you have gathered too much information to use in your speech, you could always put some of it into a table or some other form and make it available to the audience after the speech
Indicate whether the statement is true or false
Videos about the WGC program were presented by which one of the following?
a. employees from all levels of HP b. HP Management staff c. members of the HP human resource team d. the HP Chief Executive Officer
Answer the following statement(s) true (T) or false (F)
1. When we say that someone is Puerto Rican, we are using language to organize and classify. 2. Words can be used to classify people for good or ill: clean, ambitious, and successful, or alcoholic, addicted, and ugly. 3. Saying a wolf is "a man who aggressively pursues women" is a denotative meaning. 4. Saying a bigot is "someone who despises people who are different" is a denotative meaning. 5. Denotative meanings are ideas suggested by a word.
John tells Kate about his hard day at work by discussing the events and throwing his hands in the air in frustration. Kate responds with kind words and gives John a hug. Kate is providing what the interactional model calls feedback to John
Indicate whether the statement is true or false.