Summarize various supervisory roles/responsibilities including being a planner, personnel officer, trainer, coach, counselor, controller, decision-maker and communicator, and leader
What will be an ideal response?
The basic supervisory responsibilities are:
• Planner
The supervisor should familiarize himself with work simplification practices to bring about greater efficiency in his organization through the streamlining of procedures, reduction of paperwork, and effective use of personnel resources.
• Personnel Officer
The supervisory officer should strive to assign his subordinates as scientifically as possible to the positions for which they are best suited and to the places and at the times where they are most needed
• Trainer
The best supervisors develop their abilities to train their employees to be efficient, effective producers who gain satisfaction from their work.
• Coach
The supervisor shares his knowledge and expertise, and lets the employee know how he can improve performance. It can be an excellent motivational tool that stimulates employees to achieve peak job performance.
• Counselor
Counseling relates to the supervisory practice of actively listening and responding to employees' complaints, grievances, and problems. The counseling goal here is to improve performance.
• Controller
The supervisor must make proper follow-ups to determine that rules and regulations have been followed and orders properly executed.
• Decision Maker and Communicator
When the supervisor makes decisions, he often helps shape policy for the organization. The supervisor should regularly communicate with his subordinates. There should be at least one meeting per month with each employee.
• Leader
Every supervisor has an inherent responsibility to motivate his subordinates by giving them positive incentives that will encourage them to achieve and maintain a high level of efficiency
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