There are seven goals of customer service
Indicate whether the statement is true or false.
F
You might also like to view...
The nurse is caring for a client who denies having pain. The nurse notices the client grimacing and clenching his teeth when moving
The client's spouse has asked the nurse why some people deny obvious pain. Which response by the nurse is most appropriate? 1. "You should try to find out why your husband is denying the pain." 2. "Have you talked to the healthcare provider about this?" 3. "Some people feel reporting their pain is a sign of weakness." 4. "Maybe we are wrong and pain is not really bad."
A 90-year-old woman is living in an assisted living facility and recently has contracted influenza. The patient refused the influenza vaccine 2 months ago
The patient has a history of COPD and hypertension. The patient takes an antihypertensive medication and uses an inhaler every day. The woman likes to play rummy every day with the nursing assistants or her daughters How would the nurse document the incidence of influenza in the assisted living facility for the month of January if three new patients had influenza and ten patients had influenza, including this patient? What are two examples of tertiary prevention for this patient? What are examples of pathophysiology that are present with this patient?
The advanced practice registered nurse is interpreting laboratory data and diagnosing a client's health status. This nurse is functioning as a:
a. clinical nurse specialist. c. certified nurse midwife. b. nurse practitioner. d. certified registered nurse anesthetist.
The nurse is preparing discharge teaching for a client diagnosed with chronic ob-structive pulmonary disease (COPD). Which nursing statement would be included in this intervention? Select all that apply
a. Are you familiar with pursed lip breathing? b. It will be necessary to demonstrate postural drainage techniques with a care-giver. c. We will need to discuss alterations in your diet. d. Can you explain the purpose of the medications you have been prescribed? e. There are some things I'd like to discuss about adaptive sexual practices.