Describe Customs-Trade Partnership Against Terrorism (C-TPAT)
C-TPAT is a voluntary government-business initiative designed to encourage businesses to
ensure the integrity of their security practices and verify the security guidelines of their business partners within the supply chain. This allows CBP to focus on high-risk shipments.
The partnership establishes clear supply chain security criteria for members to meet. When they join the anti-terror partnership, companies sign an agreement to work with CBP to protect the supply chain, identify security gaps, and implement specific security measures and best practices. Additionally, partners provide CBP with a security profile outlining the specific security measures the company has in place.
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3M Post-it Flag+ Highlighter TrademarkThe ________ provides for registration of a company's trademark, such as the 3M Post-it Flag+ Highlighter Trademark above. Note the registered trademark symbol shown in the Post-it Brand logo.
A. The FTC Act B. Lanham Act C. Sherman Antitrust Act D. Clayton Act E. Patent Act
When developing a written communication, which of the following is true?
A) Written communication uses the "you" attitude less often than oral communication. B) Written communication requires more tact than oral communication. C) Written communication allows the writer to adjust the message based on the audience's reaction. D) Written communication is typically less formal. E) Written communication provides the opportunity for better feedback.
Answer the following statements true (T) or false (F)
1. An excellent service strategy will emphasize providing value to guests above all; not far behind will be an emphasis on providing quality. 2. The organization’s mission statement articulates the organization’s purpose. 3. The organization’s mission statement will include, at a minimum, the following three elements: what the company does, who they do it for, and how they benefit society. 4. Core values are not part of the mission statement.
Documentation is
a. Any paperwork kept by a supervisor b. Confirmation that some fact or statement is true c. Always in hard copy format d. Kept when there is a problem at work