Which of the following best explains the cause-and-effect relationships portrayed by the Balanced Scorecard?
A. Improvements in areas related to Customer and Process perspectives lead to improvements in the Financial perspective.
B. Improvements in the Process perspective leads to improvements in the Learning & Growth perspective.
C. Improvements in the Learning & Growth and Customer perspectives lead to improvements in the Process perspective.
D. Improvements in the Financial and Process perspectives lead to improvements in the Customer perspective.
Answer: A
You might also like to view...
Which of the following is an indication of effective leadership skills?
A) Keeping the group focused on the most immediate task B) Assigning tasks only to those most capable of handling the task C) Encouraging positive collaboration D) Using a flexible timeline to allow for unforeseen events E) Allowing team members to resolve differences in their own way
The Norris?La Guardia Act created a ________ for organized labor's self-help activities
a. laissez-faire environment b. barter system c. socialist approach d. regulatory body
A ________ for technology is important for decision-making before investment.
A. trial subscription B. consultant C. cost/benefit analysis D. competition research
Unemployment compensation income is reported to a taxpayer on a Form:
A. 1099-G. B. 1099-U. C. 1099-INT. D. W-2.