Joseph thinks he is an excellent driver and thinks very highly of himself overall. Today,
Joseph ran over his niece's bicycle with his car. Because he considers himself such a good
driver, he refuses to take responsibility for the damaged bike.
Instead, he blames his
niece for leaving her bike in the driveway. Explain Joseph's behavior.
What will be an ideal response?
Joseph is applying a kind of attribution known as self-serving bias to assign causation for his behavior and his
niece's behavior.
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Audience analysis means ignoring your own beliefs and attitudeswhile adopting the audience's
Indicate whether the statement is true or false
_________ is a theory developed to explain effective communication with strangers. It posits that people use information seeking behaviors in order to reduce uncertainty and tension reduction behaviors in order to reduce anxiety
a. communication accommodation theory b. anxiety and uncertainty management theory c. standpoint theory d. crisis reduction theory
A speech about a(n) _____ is one about a particular occurrence such as the Thanksgiving Day Parade
Fill in the blanks with correct word
When Psychologist Abraham Maslow wrote, "I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail," what did he mean?
a. People should learn to master and use one specific type of communication to be effective. b. People respond well and relate positively to metaphors. c. A successful conversation sometimes must be forceful. d. If a communicator uses only one tool or method, it will limit his or her ability to communicate effectively.