Through what media outlet did Patrick Doyle, president of Dominoes, publicly apologize to consumers following the launch of the "Stomach-Turning Video"?
A) Facebook
B) Twitter
C) MySpace
D) LinkedIn
E) YouTube
Answer: E
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Kayla is a team manager. She encourages her team members to cooperate with one another and suggests how they can reach agreements more quickly. Kayla also focuses on the importance of deadlines for all of them
Which communication tactic does Kayla display? a) Conflict maintenanc b) Conflict reduction c) Conflict avoidance d) Conflict escalation
How is the schedule for company’s financial communications, such as the Quarterly and Annual Reports, determined?
a. Chief Executive Officer decides on the date. b. Investor relations professionals pick the date. c. Chief Communications Officer chooses the date. d. Laws determine the schedule.
Printing presses and movable type were first used by the ________ between 600 C.E. and 1000 C.E.
A. Chinese B. Germans C. Sumerians D. Koreans
If a volunteer was interviewing individuals in a community about illiteracy and the services at the Literacy Project, which sequence for an outline might be useful?
A. space sequence B. topical sequence C. time sequence D. problem-solution sequence