At times a written contract is provided. This is called a(n) ________ contract.
A. Fixed
B. Common
C. Expressed
D. Implied
Answer: C
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________ involves paying attention to the speaker completely, concentrating on the verbal message, observing for nonverbal cues, and offering a response.
A. Active listening B. Passive listening C. Close-ended questioning D. Open-ended questioning
A(n) ________ facilitates the coordination of appropriate time segments for staff, patients, and the practice's available equipment.
A. scheduling system B. timing system C. coordination system D. organization system
The ____ technique of interviewing involves repeating the patient's words to encourage additional responses.
A. facilitation B. empathetic response C. confrontation D. reflection
According to the START protocol, once the "walking wounded" have left the scene, you should begin triaging:
A. the patients closest to you. B. the patients who are not breathing. C. the ambulatory patients. D. the patients with the greatest need.