Develop the product characteristics-product specifications matrix (i.e., the second matrix) for a house of quality for an improved pizza box
Your house of quality should feature four rows and four columns and should identify relationships among the rows and columns. Identify relationships in the roof of your house of quality also.
What will be an ideal response?
Answer: Answers will vary. Possible candidates for product characteristics include material, material thickness, ease of assembly, minimal storage space, RFID embedded, multisize capability, and others. Product specifications might include tensile strength, coefficient of kinetic friction, thickness, bursting strength, performance on edge crush test, ability to hold internal temperature for 30 minutes in a variety of external temperatures, percent composition of recycled materials, time to assemble for worker of average dexterity, and others.
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